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MONA terms and conditions

Terms of Service
1. Scope

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded by the management, led by Joëlle Schmidt. 

3. Contract language, contract text storage

The language available for the conclusion of the contract is German.

We save the text of the contract and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.

4. Terms of Delivery

Terms of delivery are relevant for commissioned work and for future shops. 

Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.

You generally have the option of picking it up at the Le Mietz Art store on Friedrichstraße 11 in 42105 Wuppertal, Germany (time to be agreed upon).

5. Payment

The following payment methods are generally available for your commissioned work and in our future shop:

1. Cash on collection

You pay the invoice amount in cash upon collection.

2. Transfer 

According to the bill

6. Warranty and Guarantees

The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

7. Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/] Find. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board

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